Refund Policy
Effective 3 August 2026 · part of our Terms of Service
The whole policy in one sentence: tell us within 7 days of buying Pro that it isn't what you expected, and we refund the payment in full.
How to request one
- Within 7 days of purchase, send us a message, reply to your purchase receipt, or use the support chat of the store you bought through.
- Include the email you used at checkout, so we can find the purchase.
- Telling us why is optional — it helps us improve, but it is not a condition.
What happens then
- We confirm within a day and issue the refund through the payment processor you bought from.
- The money returns to your original payment method; processors typically take 5–10 business days to land it.
- Pro access on the account ends when the refund is issued.
After 7 days
Purchases are final. Pro is a digital product delivered in full the moment access is granted — the entire dataset, the strategy board, every feature — so there is nothing to "return". The 7-day window exists so nobody has to decide before seeing the real thing.
Before you dispute a charge
If something looks wrong on your statement, contact us first — genuine problems (double charge, access never arrived, wrong plan) are fixed same-day, which is faster than any bank dispute resolves.